BROOKESIDE CONSUTING

​MAKE YOUR CLIENTS HAPPY

What Makes Us

UNIQUE

We go beyond analysis and recommendations to help you implement change and make it stick.

RESEARCH
Thoroughly research your requirements before taking action.
RESPECT CULTURE
Respect your corporate culture while achieving results.
PROVIDE TOOLS
Give you the tools you need to produce change and make it stick.
DEVELOP RELATIONSHIPS
Develop personal, 1:1 relationships with members of your team.
CUSTOMIZE
Customize each project to your business, industry and needs – there is no “cookie-cutter approach.”
RECOMMEND ACTION
Recommend and implement action rather than advising you what to do.
COLLABORATE
Take a collaborative, hands-on approach to improving business processes.
INTEGRATE
Integrate Encompass-CX and training services into consulting projects when desired.
Consulting services to drive your business initiatives.

BROOKESIDE WORKOUTS

Brookeside has particularly strong experience streamlining and improving business processes with WorkOuts, an approach pioneered by “Neutron” Jack Welch at General Electric.

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CUSTOMER JOURNEY MAPPING

Create a customer journey that separates you from the pack.

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