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Knowledge Check 5

Knowledge Check for 84 Days to Trusted Advisor

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Question 1 of 4

We cannot control the external touchpoints that our buyers encounter.

A

True

B

False

Question 2 of 4

What are the Buyer Perceptions subject to?

A

Deflation

B

Depression

C

Recession

D

Inflation

Question 3 of 4

According to Professor Robin Dunbar, 

Once you reach the number 150 (150th relationship), if you want to add a new relationship.. (Complete the sentence)

A

You can add a new relationship to the list without compromising the old ones

B

You cannot add a new relationship once you reach your 150th relationship

C

You typically will have to let go an old one.

D

You will wait for your old relationships to fade away so that you can add a new relationship

Question 4 of 4

Which of the following touchpoints that your buyers encounter cannot be controlled by you? 

(Select all that apply)
A

Direct Meetings

B

Word of mouth

C

Product Delivery

D

Press

E

Peers

F

Billing

G

Your competition

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