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Knowledge Check 3

Knowledge Check for 84 Days to Trusted Advisor

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Question 1 of 4

Retaining a customer always means they are loyal to you?

A

True

B

False

Question 2 of 4

Which of the following relationships consists of the industry “average”

A

Antagonistic

B

Transactional

C

Predisposed

D

Trusted Advisor

Question 3 of 4

What equity should a Business to Business (B2B) companies excel at?

A

Brand Equity

B

Sales Equity

C

Product Equity

Question 4 of 4

Companies don’t do business together – the people within the company do.

A

True

B

False

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